Privacy Policy
Last Updated: 24 July 2026
Floor Dubai respects your privacy. This policy explains what information we collect and how we use it when you visit our website, contact us, request a quote, or place an order.
Information We Collect
We may collect your name, phone number, email address, property address, flooring requirements, measurements, and order details. Our website may also collect limited information about your browser, device, and visited pages.
How We Use Your Information
We may use your information to:
- Answer your questions
- Prepare quotations
- Arrange measurements
- Process flooring orders
- Plan delivery and installation
- Provide customer support
- Improve our website
- Meet legal requirements
Cookies
Our website may use cookies to support website functions and understand how visitors use the site. You can manage or block cookies through your browser settings. Some parts of the website may not work properly when cookies are blocked.
Sharing Your Information
We do not sell or rent your personal information. We may share required details with installers, delivery teams, payment providers, website providers, or legal bodies when needed to complete your order or meet the law.
Protecting Your Information
We take reasonable steps to protect your information from loss, misuse, or access without permission. We keep it only for as long as needed for your enquiry, order, customer support, or legal records.
Your Rights
You may ask us to access, correct, or delete your personal information. You may also ask us to stop marketing messages or limit how your information is used where the law allows. These rights are supported by the UAE Personal Data Protection Law.
Policy Updates
We may update this policy when our website, services, or legal duties change. Any changes will be posted on this page.
Contact Us
For privacy questions or requests, contact Floor Dubai:
Phone: +971 (50) 637 9229
Email: info@floordubai.com
Location: Al Quoz 1, Dubai, United Arab Emirates